A point-of-sale system allows customers to purchase goods from your store and make payments. It also allows you to print invoices for the sales made and track inventory for these sales.

Using a POS system, you can -

  • Improve the efficiency of sales in your store.

  • Keep track of the inventory.

  • Know what items are low in stock.

Registers

Registers are individual check out lanes in your store used to register a sale and process the associated transactions. Your store can have multiple registers each manned by a cashier. Registers allow the cashiers to scan items and add them to the cart, process the sale order, print invoices, accept payments, and close the order.

Opening a Register: A register needs to be opened to start making sales. The cashier needs to launch the register app, open the register, make any cash adjustments


Closing of a Register: After a day’s sales are done, the register needs to be closed. All the events of the day will be captured in a transaction. Cash Adjustments can be made at the close of the register.

Channels

Channels are the source of your orders. A customer places an order on one of your channels (or you place an order on behalf of your customer, on a channel). These orders can later be fulfilled, processed, and delivered.

In Primaseller you have online channels and offline channels. A POS channel is used in your store to create and process orders in your retail store.

Facilities (Locations)

Facilities are the physical locations that hold your inventory. It can be warehouses or your retail stores that have the stock of your SKUs. Channels do not have any inventory of their own and they are associated with one or more facilities to source inventory from.

Types of POS Orders

There are 3 types of POS orders in Primaseller -

  • Instore Orders: Orders that are placed by walk-in customers. These orders are completed in-store and the customer walks away with the items after the sale is processed.

  • Delivery Orders: These orders are placed in the store, but are delivered later. A customer can walk into your store and place an order but might prefer the items to be delivered to their address.

  • Pickup Orders: For when a customer walks into your store to buy an item but it is not in stock. In such cases, a pickup order can be placed, on behalf of the customer, if the item is available in one of your other stores. The customer then picks it up from that store.

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